About Conducting the Organization Needs and Readiness Assessment

This course topic presents and discusses how to approaches, methods and tools for the readiness and preparation issues and challenges involved in the planning/project management, cultural change, accounting, other financial management, and other factors and steps necessary to further improve your cost management practices, systems, and unit cost  budgeting capabilities.

You will also be able to benchmark and compare the efficiency of your organization and its unit's operations with analogous operations in other agencies or the private sector.

Course Topics

1. Developing Your Service Catalog of Activities;
2. Assessing Whether/How Your Current Account Code Structure Can or Does Support Those Activities;
3. How to Deal with Prior Year's Account Structures.
4. Knowing the Dashboard Information and Management Reports Needed;
5. Having an Account Code Structure That Provides Data That Supports All the Needed/Desired Dimensions of Reporting;
6. Assessing How Your Time and Attendance System can/will Support the Catalog of Activities;
7. Determining Relevant Activity Output Measures and Performance Metrics;
8. Assessing the Support and Overhead Activities to be Included and How They will be Measured and Allocated.
9. Determining How an Organization Would Benefit from Benchmarking Its Efficiency; and
10. Knowing and Determining Whether and How to Retool/Fine Tune a Work Group in Order to Ensure Proper Skill Mixes and Productivity.

PROGRAM

8:00 - 9:00  Continental Breakfast: Introduction to the Program

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9:00 - 10:30   Developing Service Catalog  Metrics and Service Descriptions

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• Service Catalog Development
• Descriptions of Services
• Assessment of How Services Relate to Organizational Structure and the Budget.
• Determination of Whether Metrics Exist to Support Activities.

10:30 - 11:00  Refreshment Break: Q&A

11:00 - 12:30  Account Code Structures For Supporting Service and Product Outputs and Time and Attendance Structure

• How Well Does Existing Account Code Structure Support Activities and Products
• Mapping from the Existing Structure vs Start Over
• Change Needed in the Structure to Support Activities?
• How Well Does the Existing T&A System Support a Separation of Activities

12:30 - 1:30  Lunch

Establishing Allocation Percentages and Assignments

• How Much Change is Necessary to Allow for Allocations to Activities
• Which Support Activities Should be Allocated to Activities
• How will Overhead be Allocated to Activities
• How will Costs be Assigned to Dimensions of Reporting Elements (e.g., by state or region)

Useful, Usable Benchmarking and Performance Metrics

• Benchmarking
• Business Process Reengineering
• Performance and Consumptive Metrics
• Competitive Sourcing Reviews
• Most Efficient Operations
• Human Resource Capital Management Plans For Addressing Workforce and Skill Mix Issues in Coming Years

Summary, Recommendations and Introduction to Next 2 Days

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